Real Support when you need it. We can proudly say, confirmed by recent accolades, that we have quality support and "top-notch after sales service". Plus, in recent research 96% of our customers rated our customer support at 9 plus out of 10. We do not operate any automated services - when you want technical support you'll get it, instantly - our policy is that our technicians answer the phone within four rings during normal business hours and call-backs within 20 minutes after hours.

For any technical help and advice via telephone simply call:888.313.0777 ext 3

Should you need to contact our dedicated support team, we've made it as easy as possible for you, using our telephone, IM, and email Within our online support area you can also:

  • Login to your account and access your email from any PC
  • Search our FAQ's for answers
  • Look up terms in our Glossary
  • View helpful links on various topics
  • Read updates on Network and Service Status
  • Access all MetroDataPath contact details
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